Case study
 
Organisation and Processes
Establishing Center of Excellence for Robotic Process Automation

International energy provider

Digitalization, Support: 12 months


Project scope
  • Establishing a Center of Excellence (CoE) for Robotic Process Automation (RPA)
  • Identifying and analyzing suitable automation processes    
  • Supporting accompanying change management measures
Project success
  • Established RPA CoE with responsibility for group-wide automation projects
  • Identified > 50 processes with high automation potential    
  • Created "RPA manual" as change management measure
 
Developing concept
  • Analyzing necessary measures to implement a CoE (guidelines, processes)
  • Developing a process analysis framework
  • Planning appropriate communication measures
 
Implementing project
  • Designing measures to implement a CoE
  • Analyzing the process and creating business cases
  • Developing a "RPA manual" for all stakeholders
 
Reaching target
  • Introducing RPA CoE with group-wide mandate
  • Identifying > 50 processes with high automation potential
  • Publishing "RPA manual" in group-wide intranet
 
Case study
 
Establishing Center of Excellence for Robotic Process Automation

International energy provider

Digitalization, Support: 12 months


Project scope
  • Establishing a Center of Excellence (CoE) for Robotic Process Automation (RPA)
  • Identifying and analyzing suitable automation processes    
  • Supporting accompanying change management measures
Project success
  • Established RPA CoE with responsibility for group-wide automation projects
  • Identified > 50 processes with high automation potential    
  • Created "RPA manual" as change management measure
 
Developing concept
  • Analyzing necessary measures to implement a CoE (guidelines, processes)
  • Developing a process analysis framework
  • Planning appropriate communication measures
 
Implementing project
  • Designing measures to implement a CoE
  • Analyzing the process and creating business cases
  • Developing a "RPA manual" for all stakeholders
 
Reaching target
  • Introducing RPA CoE with group-wide mandate
  • Identifying > 50 processes with high automation potential
  • Publishing "RPA manual" in group-wide intranet